This Terms of Use along with the Privacy Policy (“Agreement”), is a binding agreement between Good Health Essentials Private Limited and the end user who access the website (www.mygreens.com) or avail our services (“Services”) in accordance with the terms this Agreement (“you”/“your”). This Agreement is an electronic record under Information Technology Act, 2000 and the rules there under as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. 

By having access to, receiving, and/or using the Services, you hereby confirm to have read, understood and agree to be governed and bound by, this Agreement, and the Privacy Policy (“Policy”) located at www.mygreens.com, which is incorporated by reference.

General Terms

  • To access and use the Services, you are required to create a user account with the Company for the Services. You shall not reveal your user account information to anyone else. You are solely responsible for maintaining the confidentiality and security of your user account and for all activities that occur on or through your user account, and you agree to immediately notify the Company of any security breach of your user account. The Company shall not be responsible for any losses arising out of the unauthorized use of your user account.
  • Although to avail the Services requires registration, however the website could also be used by unregistered users or visitors and the terms and conditions of this Agreement are also binding to such users or visitors when they are using the website.
  • You can use our website to place an order by selecting the product(s) you wish to buy and adding it to your basket.
  • You may pay for your order in full at the time of ordering or by depositing cheque/cash to our bank account. We use secure payment facilities for online purchases and you can pay for your order vide net banking, debit card or credit card. Order will be considered confirmed only once the payment is received.
  • You acknowledge that the Company reserves the unrestricted and discretionary right to change, rearrange, add or delete Services offering at any time.
  • You agree that the Company owns and retains all rights to the Services. You further agree that the content you access and view as part of the Services is owned or controlled by the Company and or its licensors. The Services and the content are protected by copyright, trademark, and other intellectual property laws.

Shipping and Delivery Policy

  • Orders are shipped and delivered on all 7 days excluding public holidays. The delivery of the products ordered purchased shall be between 6.30 am to 9.00 am. Once the orders are confirmed upon receipt of payment, delivery will start from the third business day.
  • The Company will ship your order at the shipping address provided by you while ordering. You should provide complete address with land mark, pin code and your contact details including the email address, for timely delivery.  The delivery person will attempt delivery of the products once in a day. In case the delivery is not executed during the attempt, the delivery person will call you on the contact number provided by you. If even the phone goes unanswered/ unreachable for any reasons attributable to you, you shall be charged for the order. 
  • Incase on non-availability of the recipient at the time of delivery, the Company will leave the product(s) outside the premises. Any theft or spoilage arising thereof, is not a responsibility of the Company.
  • You will receive your order within the time slot assigned to you though the Company. Company is not responsible for any shipping delays.
  • You will be allowed to modify only those orders (wholly or partly) whose delivery is pending after 3 working days or more at modification date. Confirmed orders which have delivery date within 2 working days of modification date will not be allowed to be modified.
  • You will under no circumstances be allowed to cancel an order/gift card/vouches. All sales are final.

Disclaimer, Warranties and Limitation of Liability

  • The company makes no representations about the suitability, completeness, timelines, reliability, or accuracy of the products, services or information contained in this site for any purpose, the products and services are provided on a "as is" basis without warranty of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non infringement.
  • We do not use any preservatives or chemicals in our juices and though we are extremely careful with how we handle produce and the machines that are used for juicing, the fruits and other ingredients used are outsourced from third parties and such fruits and ingredients may contain chemicals/preservatives and we do not take any responsibility for the same.
  • The company’s entire aggregate liability (whether under contract, tort including negligence, warranty or otherwise) shall be limited to higher of the transaction/order value or rupees hundred only.

Governing Laws, Jurisdiction

  • The Agreement shall be governed by the laws of India without giving effect to principles of conflict of laws and all disputes and differences hereunder shall be subject to the sole and exclusive jurisdiction of the courts situated at Delhi, India.

Force Majeure

  • The Company shall be under no liability whatsoever to You in the event of non-availability of any portion of the Services occasioned by Act of God, war, disease, revolution, riot, civil commotion, strike, lockout, flood, fire, failure of any public utility, man-made disaster, infrastructure failure or any other cause whatsoever beyond the control of the Company.

Changes to the Agreement.

  • The Company reserves the right at any time to modify the Terms of Use or the Policy and to impose new or additional terms or conditions on your use of the Service or the Website. Such modifications and additional terms and conditions will be effective immediately and incorporated into this Agreement. Your continued use of the Service will be deemed acceptance thereof.

Notices and communications: 

You may reach out to us at care@mygreens.com


Last updated on 31/08/2015

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